How can we help you?

Open the app and go to "My Orders" — you'll see a live map showing your captain's exact location in real time.

Average delivery time is 30–45 minutes depending on distance and current demand. The app shows you a live estimate before you confirm.

We accept Apple Pay, credit/debit cards, Beez Wallet, and Bank Transfer. You can set a default payment method in your profile.

You can cancel within 2 minutes of placing an order without a fee. After that, a small cancellation fee may apply depending on the order status.